Add billing and usage info to MSP docs

This commit is contained in:
braginini
2025-03-31 11:41:40 +01:00
parent 0fef82fc82
commit 147af63399
2 changed files with 41 additions and 4 deletions

Binary file not shown.

After

Width:  |  Height:  |  Size: 60 KiB

View File

@@ -54,8 +54,7 @@ a TXT DNS record to the tenant's domain:
<img src="/docs-static/img/how-to-guides/msp-portal/add-new-tenant-verify-domain.png" alt="add-new-tenant-verify-domain" className="imagewrapper"/>
</p>
4. Once the domain is verified, select a plan for the tenant. You can opt for the Free Trial if you'd like to demo your
product to the customer before committing to a paid plan.
4. Once the domain is verified, select a plan for the tenant.
<p>
<img src="/docs-static/img/how-to-guides/msp-portal/add-new-tenant-plan.png" alt="add-new-tenant-plan" className="imagewrapper"/>
@@ -66,7 +65,7 @@ product to the customer before committing to a paid plan.
tenant's owner email address.
</Note>
## Manage Tenants
## Manage Tenant Networks
Every user in your MSP account that has permissions to manage tenants can switch between the MSP account and tenant
accounts using the tenant switcher in the top right corner.
@@ -92,4 +91,42 @@ through the MSP account. However, your user will be visible in the Audit Log, la
<p>
<img src="/docs-static/img/how-to-guides/msp-portal/tenant-audit-log.png" alt="audit-log" className="imagewrapper-big"/>
</p>
</p>
## Tenant Usage, Billing and Subscription Management
For your convenience, NetBird provides a daily usage overview.
Please note that the usage displayed in the MSP portal may differ from what you see when switching to a tenant account.
This is because the MSP portal shows billable usage — meaning only active users and machines are counted
(see [NetBird plans](/how-to/plans-and-billing#net-bird-plans) for more details).
The usage data is refreshed once per day and reflects the number of users and peers that will be included in your billing at the end of the cycle.
<p>
<img src="/docs-static/img/how-to-guides/msp-portal/tenant-usage.png" alt="tenant-usage" className="imagewrapper-big"/>
</p>
Each tenant you add is treated as an individual Stripe subscription under your MSP account. When you go to Manage Plan
in the 'Plans & Billing' section, you'll see a list of subscriptions — one for each tenant.
However, youll only be charged once, with the total consolidated amount across all tenant subscriptions.
A single consolidated invoice is generated for your convenience, which you can download from the 'Tenants' overview page.
<Note>
All tenant billing cycles are automatically aligned with your MSP account's billing cycle.
For example, if your MSP subscription starts on March 2nd and you add a new tenant on March 15th,
the tenants billing cycle will still be set to March 2nd. As a result, the first full-month charge will occur on April 2nd.
</Note>
## Free Trial for Tenant Accounts
To make things easier for you, all new tenant accounts come with a 14-day free trial. This gives you the perfect opportunity
to showcase NetBird to your customers before committing to a paid plan. Simply select 'Continue with Free Trial' when
setting up a new tenant plan.
## Delayed Tenant Domain Verification
Just like with the free trial, you have the flexibility to verify your tenant's domain at a later time, making it easier
to demo NetBird to companies that aren't yet your customers. However, if someone logs in using the same domain, NetBird will
create a separate account to avoid any security risks. We hope that the ease of use and advanced security features of NetBird will help drive
your business growth and attract new customers.