diff --git a/public/docs-static/img/how-to-guides/msp-portal/tenant-usage.png b/public/docs-static/img/how-to-guides/msp-portal/tenant-usage.png new file mode 100644 index 00000000..81c16936 Binary files /dev/null and b/public/docs-static/img/how-to-guides/msp-portal/tenant-usage.png differ diff --git a/src/pages/how-to/msp-portal.mdx b/src/pages/how-to/msp-portal.mdx index 8e0743b1..4c65b801 100644 --- a/src/pages/how-to/msp-portal.mdx +++ b/src/pages/how-to/msp-portal.mdx @@ -54,8 +54,7 @@ a TXT DNS record to the tenant's domain: add-new-tenant-verify-domain

-4. Once the domain is verified, select a plan for the tenant. You can opt for the Free Trial if you'd like to demo your -product to the customer before committing to a paid plan. +4. Once the domain is verified, select a plan for the tenant.

add-new-tenant-plan @@ -66,7 +65,7 @@ product to the customer before committing to a paid plan. tenant's owner email address. -## Manage Tenants +## Manage Tenant Networks Every user in your MSP account that has permissions to manage tenants can switch between the MSP account and tenant accounts using the tenant switcher in the top right corner. @@ -92,4 +91,42 @@ through the MSP account. However, your user will be visible in the Audit Log, la

audit-log -

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+ +## Tenant Usage, Billing and Subscription Management + +For your convenience, NetBird provides a daily usage overview. +Please note that the usage displayed in the MSP portal may differ from what you see when switching to a tenant account. +This is because the MSP portal shows billable usage — meaning only active users and machines are counted +(see [NetBird plans](/how-to/plans-and-billing#net-bird-plans) for more details). + +The usage data is refreshed once per day and reflects the number of users and peers that will be included in your billing at the end of the cycle. + +

+ tenant-usage +

+ +Each tenant you add is treated as an individual Stripe subscription under your MSP account. When you go to Manage Plan +in the 'Plans & Billing' section, you'll see a list of subscriptions — one for each tenant. + +However, you’ll only be charged once, with the total consolidated amount across all tenant subscriptions. +A single consolidated invoice is generated for your convenience, which you can download from the 'Tenants' overview page. + + + All tenant billing cycles are automatically aligned with your MSP account's billing cycle. + For example, if your MSP subscription starts on March 2nd and you add a new tenant on March 15th, + the tenant’s billing cycle will still be set to March 2nd. As a result, the first full-month charge will occur on April 2nd. + + +## Free Trial for Tenant Accounts + +To make things easier for you, all new tenant accounts come with a 14-day free trial. This gives you the perfect opportunity +to showcase NetBird to your customers before committing to a paid plan. Simply select 'Continue with Free Trial' when +setting up a new tenant plan. + +## Delayed Tenant Domain Verification + +Just like with the free trial, you have the flexibility to verify your tenant's domain at a later time, making it easier +to demo NetBird to companies that aren't yet your customers. However, if someone logs in using the same domain, NetBird will +create a separate account to avoid any security risks. We hope that the ease of use and advanced security features of NetBird will help drive +your business growth and attract new customers. \ No newline at end of file