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netbird/.github/ISSUE_TEMPLATE/bug-issue-report.md
2025-05-19 15:41:24 +02:00

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---
name: Bug/Issue report
about: Create a report to help us improve
title: ''
labels: ['triage-needed']
assignees: ''
---
**Describe the problem**
A clear and concise description of what the problem is.
**To Reproduce**
Steps to reproduce the behavior:
1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error
**Expected behavior**
A clear and concise description of what you expected to happen.
**Are you using NetBird Cloud?**
Please specify whether you use NetBird Cloud or self-host NetBird's control plane.
**NetBird version**
`netbird version`
**Is any other VPN software installed?**
If yes, which one?
**Debug output**
To help us resolve the problem, please attach the following anonymized status output
netbird status -dA
Create and upload a debug bundle, and share the returned file key:
netbird debug for 1m -AS -U
*Uploaded files are automatically deleted after 30 days.*
Alternatively, create the file only and attach it here manually:
netbird debug for 1m -AS
**Screenshots**
If applicable, add screenshots to help explain your problem.
**Additional context**
Add any other context about the problem here.
**Have you tried these troubleshooting steps?**
- [ ] Reviewed [client troubleshooting](https://docs.netbird.io/how-to/troubleshooting-client) (if applicable)
- [ ] Checked for newer NetBird versions
- [ ] Searched for similar issues on GitHub (including closed ones)
- [ ] Restarted the NetBird client
- [ ] Disabled other VPN software
- [ ] Checked firewall settings