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133 lines
4.0 KiB
Plaintext
133 lines
4.0 KiB
Plaintext
---
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title: "Supporter Program"
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description: "Support Pangolin development and remove UI elements with a supporter key"
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---
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Pangolin self-hosted will always be free and open source, but maintaining the project takes time and resources. The supporter program helps fund ongoing development — including bug fixes, new features, and community support.
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## Supporter Tiers
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<Tabs>
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<Tab title="Limited Supporter ($25)">
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**Perfect for small teams**
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- **User limit**: 5 or fewer users
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- **Support button**: Removed from UI
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- **Usage**: Unlimited servers and installations
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- **Upgrade**: Available to Full Supporter
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<Warning>
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Once you add your 6th user, the support button will return. Remove a user or upgrade to Full Supporter to hide it again.
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</Warning>
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</Tab>
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<Tab title="Full Supporter ($95)">
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**Perfect for larger teams**
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- **User limit**: Unlimited users
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- **Support button**: Permanently removed
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- **Usage**: Unlimited servers and installations
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- **Best value**: For growing teams
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<Check>
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The support button and other marks will never return, regardless of user count.
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</Check>
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</Tab>
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</Tabs>
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<Frame caption="Supporter tier comparison showing Limited vs Full Supporter benefits">
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<img
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src="/images/supporter-tiers.png"
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alt="Supporter tier comparison showing Limited vs Full Supporter benefits"
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/>
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</Frame>
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## How to Get Your Supporter Key
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<Steps>
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<Step title="Purchase a tier">
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Go to our [GitHub Sponsors page](https://github.com/sponsors/fosrl) and purchase either:
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- **Limited Supporter**: $25 one-time
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- **Full Supporter**: $95 one-time
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</Step>
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<Step title="Get your key">
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After purchase, visit [supporters.fossorial.io](https://supporters.fossorial.io) and:
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1. Log in with your GitHub account
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2. Copy your supporter key
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</Step>
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<Step title="Redeem in Pangolin">
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In your Pangolin dashboard:
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1. Click the supporter button
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2. Enter your supporter key
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3. Click "Redeem"
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</Step>
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</Steps>
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<Frame caption="Pangolin supporter key redemption interface">
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<img
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src="/images/redeem-key.png"
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alt="Pangolin supporter key redemption interface"
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/>
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</Frame>
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## Frequently Asked Questions
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<AccordionGroup>
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<Accordion title="How many servers can I use my key on?">
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**Unlimited usage**
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You can use your supporter key on as many servers and installations as you want. There are no restrictions on the number of deployments.
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</Accordion>
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<Accordion title="Can I upgrade my tier?">
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**Yes, but requires new purchase**
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To upgrade from Limited to Full Supporter:
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1. Purchase the Full Supporter ($95) tier on GitHub
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2. Your account will be automatically upgraded
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3. Restart your Pangolin server to update the status
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<Warning>
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Due to GitHub's tier system, you must purchase the higher tier even if you already have the lower one. This results in an extra donation, which we appreciate!
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</Warning>
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</Accordion>
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<Accordion title="Can I hide the button without paying?">
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**Temporary hiding available**
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You can click "Hide for 7 days" at the bottom of the supporter dialog to temporarily hide the button without purchasing a supporter key.
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</Accordion>
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<Accordion title="What if I buy the same tier again?">
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**Thanks for the extra donation!**
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You can only obtain one supporter key per tier. Additional purchases of the same tier won't change your key, but we appreciate the extra support!
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</Accordion>
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<Accordion title="Can I get a refund?">
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**No refunds available**
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GitHub Sponsors does not allow us to refund donations. Please make sure you're comfortable supporting the project before purchasing a tier.
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</Accordion>
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<Accordion title="What happens if I exceed my user limit?">
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**Limited Supporter restrictions**
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If you have a Limited Supporter key and add your 6th user:
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- The support button will return to the UI
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- You can either remove a user or upgrade to Full Supporter
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- Your key remains valid for other installations
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<Info>
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Full Supporter keys have no user limits.
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</Info>
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</Accordion>
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</AccordionGroup>
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