diff --git a/client/system/info_windows.go b/client/system/info_windows.go
index b86810593..68631fe16 100644
--- a/client/system/info_windows.go
+++ b/client/system/info_windows.go
@@ -165,6 +165,10 @@ func sysProductName() (string, error) {
 	if err != nil {
 		return "", err
 	}
+	// `ComputerSystemProduct` could be empty on some virtualized systems
+	if len(dst) < 1 {
+		return "unknown", nil
+	}
 	return dst[0].Name, nil
 }