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Improve MSP docs - manage existing accounts

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braginini
2025-06-11 12:55:26 +03:00
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commit 8615047319
3 changed files with 7 additions and 5 deletions
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src/pages/how-to/msp-portal.mdx
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@@ -69,20 +69,22 @@ a TXT DNS record to the tenant's domain:
### Existing Account ### Existing Account
When an account already exists in our system for the supplied tenant domain, you'll need to explicitly "Request Access" that the existing account Owner will have Grant the next time they login to their account: If an account already exists in our system for the specified tenant domain, you’ll need to explicitly request access
to manage this account.
The current account owner will be prompted to grant this access the next time they log in.
1. Press the "Request Access" button if the account already exists: 1. Press the "Request Access" button if the account already exists:
<p> <p>
<img src="/docs-static/img/how-to-guides/msp-portal/tenant-already-exists.png" alt="tenant-already-exists" className="imagewrapper-nig"/> <img src="/docs-static/img/how-to-guides/msp-portal/tenant-already-exists.png" alt="tenant-already-exists" className="imagewrapper"/>
</p> </p>
2. Ask the account Owner to log in to the dashboard and press "Grant Access" 2. Ask the account owner to log in to the dashboard and press "Grant Access"
<p> <p>
<img src="/docs-static/img/how-to-guides/msp-portal/tenant-grant-or-deny.png" alt="tenant-grant-or-deny" className="imagewrapper-nig"/> <img src="/docs-static/img/how-to-guides/msp-portal/tenant-grant-or-deny.png" alt="tenant-grant-or-deny" className="imagewrapper"/>
</p> </p>
<Note> <Note>
When granted the existing account Owner role will change to Admin and their Subscription will be converted to a 3 days trial. When granted, the existing account owner role will change to admin and their subscription will be converted to a 3-days trial.
</Note> </Note>
## Manage Tenant Networks ## Manage Tenant Networks