Add report bug issues page (#137)

adding a copy of our report template
This commit is contained in:
Maycon Santos
2024-01-26 17:48:05 +01:00
committed by GitHub
parent 5933e6356b
commit 51d27ef1fa
2 changed files with 47 additions and 0 deletions

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@@ -61,6 +61,7 @@ export const docsNavigation = [
{ title: 'CLI', href: '/how-to/cli' },
{ title: 'Delete your NetBird account', href: '/how-to/delete-account' },
{ title: 'IdP sync', href: '/how-to/idp-sync' },
{ title: 'Report bugs and issues', href: '/how-to/report-bug-issues' },
],
},

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@@ -0,0 +1,46 @@
# Report bugs and issues
NetBird offers different ways to report bugs and issues. For prompt and effective assistance, please provide detailed information as outlined in our bug/issue [reporting template](#reporting-template).
For cloud users, you can report bugs and issues via email by sending an email to [support@nebtird.io](mailto:support@netbird.io), via [Github issues](https://github.com/netbirdio/netbird/issues/new/choose) or by joining our Join our [Slack Channel](https://join.slack.com/t/netbirdio/shared_invite/zt-vrahf41g-ik1v7fV8du6t0RwxSrJ96A).
For on-premise users, you can report bugs and issues via [Github issues](https://github.com/netbirdio/netbird/issues/new/choose) or by joining our Join our [Slack Channel](https://join.slack.com/t/netbirdio/shared_invite/zt-vrahf41g-ik1v7fV8du6t0RwxSrJ96A).
## Reporting Template
When reporting bugs and issues, please ensure you provide the following information:
**Describe the problem**
A clear and concise description of what the problem is.
**To Reproduce**
Steps to reproduce the behavior:
1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error
**Expected behavior**
A clear and concise description of what you expected to happen.
**Are you using NetBird Cloud?**
Please specify whether you use NetBird Cloud or self-host NetBird's control plane.
**NetBird version**
`netbird version`
**NetBird status -d output:**
If applicable, add the `netbird status -d' command output.
**Screenshots**
If applicable, add screenshots to help explain your problem.
**Additional context**
Add any other context about the problem here.