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docs: describe the Waiting for Approval screen for pending users (#1031)
* docs: describe the Waiting for Approval screen for pending users The dashboard now shows pending users a dedicated Waiting for Approval screen (dashboard #802) that names the account owner's masked email (management #7533), replacing the old error page. Update the account access troubleshooting page to match, and point pending users from the admin-facing approve-users page to it. * docs: note the owner address only shows when NetBird can resolve it
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@@ -4,6 +4,10 @@ import {Note} from "@/components/mdx";
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The user approval feature enhances security by requiring manual administrator approval before a user can join your NetBird organization via domain matching.
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New NetBird Cloud accounts have user approval enabled by default.
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<Note>
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Signed in and waiting for approval yourself? See [Pending approval and account invitations](/help/troubleshooting-account-access) for what the Waiting for Approval screen means and what to do next.
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</Note>
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## Require user approval
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Navigate to the Dashboard's `Settings` page and the `Authentication` tab and enable or disable `User Approval Required`.
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@@ -17,6 +21,8 @@ Navigate to the Dashboard's `Settings` page and the `Authentication` tab and ena
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## Approve or reject user
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To approve a user, navigate to the [Users Page](https://app.netbird.io/team/users) and click the `Approve` or `Reject` button on the right side of the users table.
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While they wait, the user sees a **Waiting for Approval** screen that names the account owner's email address, partly hidden, when NetBird can look it up. Otherwise it just asks them to contact the account owner. Any admin can approve them, not only the owner. Once approved, the user clicks **Refresh** on that screen to join the account.
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<p>
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<img src="/docs-static/img/manage/team/approve-users/netbird-user-approval.png" alt="netbird-user-approval" className="imagewrapper-big"/>
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</p>
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