diff --git a/src/pages/help/troubleshooting-client.mdx b/src/pages/help/troubleshooting-client.mdx index 8cc09726..ffa40ce1 100644 --- a/src/pages/help/troubleshooting-client.mdx +++ b/src/pages/help/troubleshooting-client.mdx @@ -72,7 +72,7 @@ experience. The steps here are cross-platform; for OS-specific details, use the title: "iOS", href: "/help/troubleshooting-client/ios", icon: "mobile", - description: "Capturing logs from the app. On-device debugging is limited.", + description: "Collect a debug bundle from the app. On-device debugging is limited.", }, ]} /> @@ -226,6 +226,8 @@ This will output the path of the generated file. The output file is owned by and NetBird is running as, by default it is: `Administrator` on Windows, `root` on MacOS/Linux or the operating system\'s equivalent. +On iOS, the `netbird` CLI is not available. Collect the bundle from the app instead, under **Settings → Troubleshoot**. See [NetBird client on iOS](/help/troubleshooting-client/ios). + #### What's inside the bundle The archive collects the most useful diagnostics into one file, and every bundle ships a `README.txt` that documents each entry. The ones you will reach for most often: diff --git a/src/pages/help/troubleshooting-client/ios.mdx b/src/pages/help/troubleshooting-client/ios.mdx index 413db9f7..15fab4be 100644 --- a/src/pages/help/troubleshooting-client/ios.mdx +++ b/src/pages/help/troubleshooting-client/ios.mdx @@ -1,14 +1,14 @@ import {Note} from "@/components/mdx" export const description = - "iOS-specific NetBird client troubleshooting and how to capture logs from the app." + "iOS-specific NetBird client troubleshooting and how to collect a debug bundle from the app." # NetBird client on iOS iOS-specific steps for the NetBird client. Most troubleshooting is cross-platform, so start from [Troubleshooting client issues](/help/troubleshooting-client). -On-device debugging on iOS is more limited than on desktop platforms. To share diagnostics, capture logs from the NetBird iOS app and attach them to your report. +On-device debugging on iOS is more limited than on desktop platforms, but the NetBird app can collect a debug bundle you can attach to a report. -There are no iOS-specific debug commands yet. For status, connectivity, and DNS issues, follow the cross-platform [Troubleshooting client issues](/help/troubleshooting-client) and [DNS Troubleshooting](/manage/dns/troubleshooting) guides. If you can reproduce a problem, report it through [Community Support](/help/community-support). +To collect a debug bundle on iOS, open the NetBird app and go to **Settings → Troubleshoot**. For status, connectivity, and DNS issues, also follow the cross-platform [Troubleshooting client issues](/help/troubleshooting-client) and [DNS Troubleshooting](/manage/dns/troubleshooting) guides. When you can reproduce a problem, report it with the debug bundle attached through [Community Support](/help/community-support), or through [NetBird Support](/help/netbird-support) if you are a paying customer.