diff --git a/src/pages/manage/for-partners/msp-portal.mdx b/src/pages/manage/for-partners/msp-portal.mdx index 8be9cf6b..99b0c2dd 100644 --- a/src/pages/manage/for-partners/msp-portal.mdx +++ b/src/pages/manage/for-partners/msp-portal.mdx @@ -151,4 +151,23 @@ setting up a new tenant plan. After the 14-day trial ends, the MSP account will Just like with the free trial, you have the flexibility to verify your tenant's domain at a later time, making it easier to demo NetBird to companies that aren't yet your customers. However, if someone logs in using the same domain, NetBird will create a separate account to avoid any security risks. We hope that the ease of use and advanced security features of NetBird will help drive -your business growth and attract new customers. \ No newline at end of file +your business growth and attract new customers. + +## Access Resources Inside a Tenant + +MSPs can access resources inside tenant networks in two ways: + +**Option 1: Invite an MSP User to the Tenant (Recommended)** + +Use email subaddressing to create a user inside the tenant for your MSP engineers. For example, if your engineer's email is `engineer@yourcompany.com`, use `engineer+clientname@yourcompany.com`. + +1. Switch to the client tenant using the tenant switcher. +2. Go to **Team** → **Users**. +3. Click **Invite User** on the right. +4. Enter the subaddressed email (e.g. `engineer+clientname@yourcompany.com`). + +This is the recommended approach as it gives the MSP engineer a proper identity inside the tenant. Use NetBird's [profile switching](/client/profiles) feature to easily switch between your MSP account and client tenant connections on the same device. + +**Option 2: Add a Network and Routing Peer** + +Add a NetBird Network and a routing peer on the client tenant's infrastructure under the MSP account. \ No newline at end of file