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87 lines
3.9 KiB
Plaintext
87 lines
3.9 KiB
Plaintext
---
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title: "Purchase a License Key"
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description: "How to buy an Enterprise license key for Pangolin from the dashboard"
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---
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import PangolinCloudTocCta from "/snippets/pangolin-cloud-toc-cta.mdx";
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<PangolinCloudTocCta />
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Buy an Enterprise license key directly from the Pangolin dashboard. You choose your tier, complete checkout, and get your key right away — in the dashboard and by email.
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## License tiers
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You can purchase a **self-serve license online at any time** through [app.pangolin.net](https://app.pangolin.net). Two tiers are available for self-serve checkout:
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- **Starter** — For smaller teams getting started with self-hosted Enterprise Edition
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- **Scale** — For growing teams that need higher limits and more advanced capabilities
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See the [Self-Hosted pricing page](https://pangolin.net/pricing#Self-Hosted) for a full comparison of features and limits included with each tier.
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<Info>
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Need more users, more sites, or special add-ons — such as compliance packages, SLA support, pay-by-invoice, or bank transfer? Contact [sales@pangolin.net](mailto:sales@pangolin.net) for a custom quote.
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</Info>
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## How to buy a license key
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<Steps>
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<Step title="Sign in or create an account">
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Go to [app.pangolin.net](https://app.pangolin.net) and log in, or create an account if you don’t have one yet.
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</Step>
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<Step title="Open the License section">
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In the dashboard, open the **License** section from the sidebar.
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</Step>
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<Step title="Generate a license key">
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Click **Generate license key**, choose your tier, and fill in the required details.
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</Step>
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<Step title="Go to checkout">
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Click **Continue to checkout**.
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</Step>
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<Step title="Enter payment details and submit">
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Enter your payment information and submit the order.
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</Step>
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<Step title="Get your key">
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Your license key appears in the **License key** table in the dashboard, and we send a confirmation email with the key as well.
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</Step>
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</Steps>
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## After purchase
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- **Cancel or change your subscription:** Use the **Billing** page in the dashboard.
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- **Need help?** Email [support@pangolin.net](mailto:support@pangolin.net).
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## Frequently asked questions
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<AccordionGroup>
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<Accordion title="I reset my host and can’t re-register my key. What do I do?">
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A license is tied to one host (by host ID) at a time. If you reset your instance and need to use the same key on a new host, contact us at [support@pangolin.net](mailto:support@pangolin.net) and we’ll reset it for you.
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</Accordion>
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<Accordion title="How do I cancel my subscription?">
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Open the **Billing** page in the dashboard and click **Modify License Subscription**. You’ll be taken to the Stripe billing page where you can manage or cancel your subscription. If you run into any issues, email us.
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</Accordion>
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<Accordion title="Can I try Enterprise before buying?">
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Businesses can request a **free limited trial** of Enterprise Edition by contacting [sales@pangolin.net](mailto:sales@pangolin.net). Include your organization details and what you'd like to evaluate.
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</Accordion>
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<Accordion title="Can I pay monthly instead of yearly?">
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Self-serve licenses (Starter and Scale) are sold as annual subscriptions paid by card at checkout. If you need monthly billing, pay-by-invoice, or bank transfer, contact [sales@pangolin.net](mailto:sales@pangolin.net).
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</Accordion>
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<Accordion title="I need more users, sites, or custom add-ons. What are my options?">
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Self-serve checkout covers **Starter** and **Scale** tiers only. For higher limits, compliance packages, SLA support, pay-by-invoice, bank transfer, or other custom arrangements, contact [sales@pangolin.net](mailto:sales@pangolin.net).
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</Accordion>
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<Accordion title="Can I buy more license keys for additional hosts?">
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Yes. Purchase additional self-serve keys through the dashboard, or contact [sales@pangolin.net](mailto:sales@pangolin.net) if you need multiple keys added to your account under a custom agreement.
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</Accordion>
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</AccordionGroup>
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