diff --git a/packages/backend/src/apps/vtiger-crm/actions/create-case/fields.js b/packages/backend/src/apps/vtiger-crm/actions/create-case/fields.js
index ad497ac9..bb188fc5 100644
--- a/packages/backend/src/apps/vtiger-crm/actions/create-case/fields.js
+++ b/packages/backend/src/apps/vtiger-crm/actions/create-case/fields.js
@@ -81,7 +81,7 @@ export const fields = [
     label: 'Contact Name',
     key: 'contactName',
     type: 'dropdown',
-    required: false,
+    required: true,
     description: '',
     variables: true,
     source: {