diff --git a/packages/backend/src/apps/vtiger-crm/actions/create-case/fields.js b/packages/backend/src/apps/vtiger-crm/actions/create-case/fields.js
new file mode 100644
index 00000000..ad497ac9
--- /dev/null
+++ b/packages/backend/src/apps/vtiger-crm/actions/create-case/fields.js
@@ -0,0 +1,408 @@
+export const fields = [
+  {
+    label: 'Summary',
+    key: 'summary',
+    type: 'string',
+    required: true,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Record Currency',
+    key: 'recordCurrency',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listRecordCurrencies',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Case Title',
+    key: 'caseTitle',
+    type: 'string',
+    required: true,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Status',
+    key: 'status',
+    type: 'dropdown',
+    required: true,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listCaseOptions',
+        },
+        {
+          name: 'parameters.status',
+          value: 'casestatus',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Priority',
+    key: 'priority',
+    type: 'dropdown',
+    required: true,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listCaseOptions',
+        },
+        {
+          name: 'parameters.priority',
+          value: 'casepriority',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Contact Name',
+    key: 'contactName',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listContacts',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Organization Name',
+    key: 'organizationName',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listOrganizations',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Group',
+    key: 'group',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listGroups',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Assigned To',
+    key: 'assignedTo',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Product Name',
+    key: 'productName',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listProducts',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Channel',
+    key: 'channel',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listCaseOptions',
+        },
+        {
+          name: 'parameters.channel',
+          value: 'casechannel',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Resolution',
+    key: 'resolution',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Category',
+    key: 'category',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listCaseOptions',
+        },
+        {
+          name: 'parameters.category',
+          value: 'impact_type',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Sub Category',
+    key: 'subCategory',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listCaseOptions',
+        },
+        {
+          name: 'parameters.subCategory',
+          value: 'impact_area',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Resolution Type',
+    key: 'resolutionType',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listCaseOptions',
+        },
+        {
+          name: 'parameters.resolutionType',
+          value: 'resolution_type',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Deferred Date',
+    key: 'deferredDate',
+    type: 'string',
+    required: false,
+    description: 'format: yyyy-mm-dd',
+    variables: true,
+  },
+  {
+    label: 'Service Contracts',
+    key: 'serviceContracts',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listServiceContracts',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Asset',
+    key: 'asset',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listAssets',
+        },
+      ],
+    },
+  },
+  {
+    label: 'SLA Name',
+    key: 'slaName',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listSlaNames',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Is Billable',
+    key: 'isBillable',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    options: [
+      { label: 'True', value: '1' },
+      { label: 'False', value: '-1' },
+    ],
+  },
+  {
+    label: 'Service',
+    key: 'service',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listServices',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Rate',
+    key: 'rate',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Service Type',
+    key: 'serviceType',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listCaseOptions',
+        },
+        {
+          name: 'parameters.serviceType',
+          value: 'servicetype',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Service Location',
+    key: 'serviceLocation',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listCaseOptions',
+        },
+        {
+          name: 'parameters.serviceLocation',
+          value: 'servicelocation',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Work Location',
+    key: 'workLocation',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+];
diff --git a/packages/backend/src/apps/vtiger-crm/actions/create-case/index.js b/packages/backend/src/apps/vtiger-crm/actions/create-case/index.js
new file mode 100644
index 00000000..be770e7d
--- /dev/null
+++ b/packages/backend/src/apps/vtiger-crm/actions/create-case/index.js
@@ -0,0 +1,78 @@
+import defineAction from '../../../../helpers/define-action.js';
+import { fields } from './fields.js';
+
+export default defineAction({
+  name: 'Create case',
+  key: 'createCase',
+  description: 'Create a new case.',
+  arguments: fields,
+
+  async run($) {
+    const {
+      summary,
+      recordCurrency,
+      caseTitle,
+      status,
+      priority,
+      contactName,
+      organizationName,
+      group,
+      assignedTo,
+      productName,
+      channel,
+      resolution,
+      category,
+      subCategory,
+      resolutionType,
+      deferredDate,
+      serviceContracts,
+      asset,
+      slaName,
+      isBillable,
+      service,
+      rate,
+      serviceType,
+      serviceLocation,
+      workLocation,
+    } = $.step.parameters;
+
+    const elementData = {
+      description: summary,
+      record_currency_id: recordCurrency,
+      title: caseTitle,
+      casestatus: status,
+      casepriority: priority,
+      contact_id: contactName,
+      parent_id: organizationName,
+      group_id: group,
+      assigned_user_id: assignedTo,
+      product_id: productName,
+      casechannel: channel,
+      resolution: resolution,
+      impact_type: category,
+      impact_area: subCategory,
+      resolution_type: resolutionType,
+      deferred_date: deferredDate,
+      servicecontract_id: serviceContracts,
+      asset_id: asset,
+      slaid: slaName,
+      is_billable: isBillable,
+      billing_service: service,
+      rate: rate,
+      servicetype: serviceType,
+      servicelocation: serviceLocation,
+      work_location: workLocation,
+    };
+
+    const body = {
+      operation: 'create',
+      sessionName: $.auth.data.sessionName,
+      element: JSON.stringify(elementData),
+      elementType: 'Cases',
+    };
+
+    const response = await $.http.post('/webservice.php', body);
+
+    $.setActionItem({ raw: response.data });
+  },
+});
diff --git a/packages/backend/src/apps/vtiger-crm/actions/create-contact/fields.js b/packages/backend/src/apps/vtiger-crm/actions/create-contact/fields.js
new file mode 100644
index 00000000..b4b72e18
--- /dev/null
+++ b/packages/backend/src/apps/vtiger-crm/actions/create-contact/fields.js
@@ -0,0 +1,649 @@
+export const fields = [
+  {
+    label: 'Salutation',
+    key: 'salutation',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    options: [
+      { label: 'Mr.', value: 'Mr.' },
+      { label: 'Ms.', value: 'Ms.' },
+      { label: 'Mrs.', value: 'Mrs.' },
+      { label: 'Dr.', value: 'Dr.' },
+      { label: 'Prof.', value: 'Prof.' },
+    ],
+  },
+  {
+    label: 'First Name',
+    key: 'firstName',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Last Name',
+    key: 'lastName',
+    type: 'string',
+    required: true,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Primary Email',
+    key: 'primaryEmail',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Office Phone',
+    key: 'officePhone',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Mobile Phone',
+    key: 'mobilePhone',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Home Phone',
+    key: 'homePhone',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Date of Birth',
+    key: 'dateOfBirth',
+    type: 'string',
+    required: false,
+    description: 'format: yyyy-mm-dd',
+    variables: true,
+  },
+  {
+    label: 'Fax',
+    key: 'fax',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Organization Name',
+    key: 'organizationName',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listOrganizations',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Title',
+    key: 'title',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listContactOptions',
+        },
+        {
+          name: 'parameters.title',
+          value: 'listContactOptions',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Department',
+    key: 'department',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Reports To',
+    key: 'reportsTo',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listContacts',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Lead Source',
+    key: 'leadSource',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listContactOptions',
+        },
+        {
+          name: 'parameters.leadSource',
+          value: 'leadsource',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Secondary Email',
+    key: 'secondaryEmail',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Assigned To',
+    key: 'assignedTo',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Do Not Call',
+    key: 'doNotCall',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    options: [
+      { label: 'True', value: '1' },
+      { label: 'False', value: '-1' },
+    ],
+  },
+  {
+    label: 'Notify Owner',
+    key: 'notifyOwner',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    options: [
+      { label: 'True', value: '1' },
+      { label: 'False', value: '-1' },
+    ],
+  },
+  {
+    label: 'Twitter Username',
+    key: 'twitterUsername',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'SLA Name',
+    key: 'slaName',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listSlaNames',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Lifecycle Stage',
+    key: 'lifecycleStage',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listContactOptions',
+        },
+        {
+          name: 'parameters.lifecycleStage',
+          value: 'contacttype',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Status',
+    key: 'status',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listContactOptions',
+        },
+        {
+          name: 'parameters.status',
+          value: 'contactstatus',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Happiness Rating',
+    key: 'happinessRating',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listContactOptions',
+        },
+        {
+          name: 'parameters.happinessRating',
+          value: 'happiness_rating',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Record Currency',
+    key: 'recordCurrency',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listRecordCurrencies',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Referred By',
+    key: 'referredBy',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listContacts',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Email Opt-in',
+    key: 'emailOptin',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listContactOptions',
+        },
+        {
+          name: 'parameters.emailOptin',
+          value: 'emailoptin',
+        },
+      ],
+    },
+  },
+  {
+    label: 'SMS Opt-in',
+    key: 'smsOptin',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listContactOptions',
+        },
+        {
+          name: 'parameters.smsOptin',
+          value: 'smsoptin',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Language',
+    key: 'language',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listContactOptions',
+        },
+        {
+          name: 'parameters.language',
+          value: 'language',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Source Campaign',
+    key: 'sourceCampaign',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listCampaignSources',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Portal User',
+    key: 'portalUser',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    options: [
+      { label: 'True', value: '1' },
+      { label: 'False', value: '-1' },
+    ],
+  },
+  {
+    label: 'Support Start Date',
+    key: 'supportStartDate',
+    type: 'string',
+    required: false,
+    description: 'format: yyyy-mm-dd',
+    variables: true,
+  },
+  {
+    label: 'Support End Date',
+    key: 'supportEndDate',
+    type: 'string',
+    required: false,
+    description: 'format: yyyy-mm-dd',
+    variables: true,
+  },
+  {
+    label: 'Other Country',
+    key: 'otherCountry',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listContactOptions',
+        },
+        {
+          name: 'parameters.otherCountry',
+          value: 'othercountry',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Mailing Country',
+    key: 'mailingCountry',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listContactOptions',
+        },
+        {
+          name: 'parameters.mailingCountry',
+          value: 'mailingcountry',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Mailing Street',
+    key: 'mailingStreet',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Other Street',
+    key: 'otherStreet',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Mailing PO Box',
+    key: 'mailingPoBox',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Other PO Box',
+    key: 'otherPoBox',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Mailing City',
+    key: 'mailingCity',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Other City',
+    key: 'otherCity',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Mailing State',
+    key: 'mailingState',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listContactOptions',
+        },
+        {
+          name: 'parameters.mailingState',
+          value: 'mailingstate',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Other State',
+    key: 'otherState',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listContactOptions',
+        },
+        {
+          name: 'parameters.otherState',
+          value: 'otherstate',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Mailing Zip',
+    key: 'mailingZip',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Other Zip',
+    key: 'otherZip',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Description',
+    key: 'description',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Contact Image',
+    key: 'contactImage',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Linkedin URL',
+    key: 'linkedinUrl',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Linkedin Followers',
+    key: 'linkedinFollowers',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Facebook URL',
+    key: 'facebookUrl',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Facebook Followers',
+    key: 'facebookFollowers',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+];
diff --git a/packages/backend/src/apps/vtiger-crm/actions/create-contact/index.js b/packages/backend/src/apps/vtiger-crm/actions/create-contact/index.js
new file mode 100644
index 00000000..35722c4d
--- /dev/null
+++ b/packages/backend/src/apps/vtiger-crm/actions/create-contact/index.js
@@ -0,0 +1,129 @@
+import defineAction from '../../../../helpers/define-action.js';
+import { fields } from './fields.js';
+
+export default defineAction({
+  name: 'Create contact',
+  key: 'createContact',
+  description: 'Create a new contact.',
+  arguments: fields,
+
+  async run($) {
+    const {
+      salutation,
+      firstName,
+      lastName,
+      primaryEmail,
+      officePhone,
+      mobilePhone,
+      homePhone,
+      dateOfBirth,
+      fax,
+      organizationName,
+      title,
+      department,
+      reportsTo,
+      leadSource,
+      secondaryEmail,
+      assignedTo,
+      doNotCall,
+      notifyOwner,
+      twitterUsername,
+      slaName,
+      lifecycleStage,
+      status,
+      happinessRating,
+      recordCurrency,
+      referredBy,
+      emailOptin,
+      smsOptin,
+      language,
+      sourceCampaign,
+      portalUser,
+      supportStartDate,
+      supportEndDate,
+      otherCountry,
+      mailingCountry,
+      mailingStreet,
+      otherStreet,
+      mailingPoBox,
+      otherPoBox,
+      mailingCity,
+      otherCity,
+      mailingState,
+      otherState,
+      mailingZip,
+      otherZip,
+      description,
+      contactImage,
+      linkedinUrl,
+      linkedinFollowers,
+      facebookUrl,
+      facebookFollowers,
+    } = $.step.parameters;
+
+    const elementData = {
+      salutationtype: salutation,
+      firstname: firstName,
+      lastname: lastName,
+      email: primaryEmail,
+      phone: officePhone,
+      mobile: mobilePhone,
+      homephone: homePhone,
+      birthday: dateOfBirth,
+      fax: fax,
+      account_id: organizationName,
+      title: title,
+      department: department,
+      contact_id: reportsTo,
+      leadsource: leadSource,
+      secondaryemail: secondaryEmail,
+      assigned_user_id: assignedTo || $.auth.data.userId,
+      donotcall: doNotCall,
+      notify_owner: notifyOwner,
+      emailoptout: emailOptin,
+      primary_twitter: twitterUsername,
+      slaid: slaName,
+      contacttype: lifecycleStage,
+      contactstatus: status,
+      happiness_rating: happinessRating,
+      record_currency_id: recordCurrency,
+      referred_by: referredBy,
+      emailoptin: emailOptin,
+      smsoptin: smsOptin,
+      language: language,
+      source_campaign: sourceCampaign,
+      portal: portalUser,
+      support_start_date: supportStartDate,
+      support_end_date: supportEndDate,
+      othercountry: otherCountry,
+      mailingcountry: mailingCountry,
+      mailingstreet: mailingStreet,
+      otherstreet: otherStreet,
+      mailingpobox: mailingPoBox,
+      otherpobox: otherPoBox,
+      mailingcity: mailingCity,
+      othercity: otherCity,
+      mailingstate: mailingState,
+      otherstate: otherState,
+      mailingzip: mailingZip,
+      otherzip: otherZip,
+      description: description,
+      imagename: contactImage,
+      primary_linkedin: linkedinUrl,
+      followers_linkedin: linkedinFollowers,
+      primary_facebook: facebookUrl,
+      followers_facebook: facebookFollowers,
+    };
+
+    const body = {
+      operation: 'create',
+      sessionName: $.auth.data.sessionName,
+      element: JSON.stringify(elementData),
+      elementType: 'Contacts',
+    };
+
+    const response = await $.http.post('/webservice.php', body);
+
+    $.setActionItem({ raw: response.data });
+  },
+});
diff --git a/packages/backend/src/apps/vtiger-crm/actions/create-lead/fields.js b/packages/backend/src/apps/vtiger-crm/actions/create-lead/fields.js
new file mode 100644
index 00000000..f8f28e20
--- /dev/null
+++ b/packages/backend/src/apps/vtiger-crm/actions/create-lead/fields.js
@@ -0,0 +1,395 @@
+export const fields = [
+  {
+    label: 'Salutation',
+    key: 'salutation',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    options: [
+      { label: 'Mr.', value: 'Mr.' },
+      { label: 'Ms.', value: 'Ms.' },
+      { label: 'Mrs.', value: 'Mrs.' },
+      { label: 'Dr.', value: 'Dr.' },
+      { label: 'Prof.', value: 'Prof.' },
+    ],
+  },
+  {
+    label: 'First Name',
+    key: 'firstName',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Last Name',
+    key: 'lastName',
+    type: 'string',
+    required: true,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Company',
+    key: 'company',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Primary Email',
+    key: 'primaryEmail',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Office Phone',
+    key: 'officePhone',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Designation',
+    key: 'designation',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listLeadOptions',
+        },
+        {
+          name: 'parameters.designation',
+          value: 'designation',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Mobile Phone',
+    key: 'mobilePhone',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Industry',
+    key: 'industry',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listLeadOptions',
+        },
+        {
+          name: 'parameters.industry',
+          value: 'industry',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Website',
+    key: 'website',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Annual Revenue',
+    key: 'annualRevenue',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Lead Source',
+    key: 'leadSource',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listLeadOptions',
+        },
+        {
+          name: 'parameters.leadSource',
+          value: 'leadsource',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Lead Status',
+    key: 'leadStatus',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listLeadOptions',
+        },
+        {
+          name: 'parameters.leadStatus',
+          value: 'leadstatus',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Assigned To',
+    key: 'assignedTo',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Fax',
+    key: 'fax',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Number of Employees',
+    key: 'numberOfEmployees',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Twitter Username',
+    key: 'twitterUsername',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Record Currency',
+    key: 'recordCurrency',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listRecordCurrencies',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Email Opt-in',
+    key: 'emailOptin',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listLeadOptions',
+        },
+        {
+          name: 'parameters.emailOptin',
+          value: 'emailoptin',
+        },
+      ],
+    },
+  },
+  {
+    label: 'SMS Opt-in',
+    key: 'smsOptin',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listLeadOptions',
+        },
+        {
+          name: 'parameters.smsOptin',
+          value: 'smsoptin',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Language',
+    key: 'language',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listLeadOptions',
+        },
+        {
+          name: 'parameters.language',
+          value: 'language',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Source Campaign',
+    key: 'sourceCampaign',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listCampaignSources',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Country',
+    key: 'country',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listLeadOptions',
+        },
+        {
+          name: 'parameters.country',
+          value: 'country',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Street',
+    key: 'street',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'PO Box',
+    key: 'poBox',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Postal Code',
+    key: 'postalCode',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'City',
+    key: 'city',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'State',
+    key: 'state',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listLeadOptions',
+        },
+        {
+          name: 'parameters.state',
+          value: 'state',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Description',
+    key: 'description',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Lead Image',
+    key: 'leadImage',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+];
diff --git a/packages/backend/src/apps/vtiger-crm/actions/create-lead/index.js b/packages/backend/src/apps/vtiger-crm/actions/create-lead/index.js
new file mode 100644
index 00000000..95d4a32f
--- /dev/null
+++ b/packages/backend/src/apps/vtiger-crm/actions/create-lead/index.js
@@ -0,0 +1,88 @@
+import defineAction from '../../../../helpers/define-action.js';
+import { fields } from './fields.js';
+
+export default defineAction({
+  name: 'Create lead',
+  key: 'createLead',
+  description: 'Create a new lead.',
+  arguments: fields,
+
+  async run($) {
+    const {
+      salutation,
+      firstName,
+      lastName,
+      company,
+      primaryEmail,
+      officePhone,
+      designation,
+      mobilePhone,
+      industry,
+      website,
+      annualRevenue,
+      leadSource,
+      leadStatus,
+      assignedTo,
+      fax,
+      numberOfEmployees,
+      twitterUsername,
+      recordCurrency,
+      emailOptin,
+      smsOptin,
+      language,
+      sourceCampaign,
+      country,
+      street,
+      poBox,
+      postalCode,
+      city,
+      state,
+      description,
+      leadImage,
+    } = $.step.parameters;
+
+    const elementData = {
+      salutationtype: salutation,
+      firstname: firstName,
+      lastname: lastName,
+      company: company,
+      email: primaryEmail,
+      phone: officePhone,
+      designation: designation,
+      mobile: mobilePhone,
+      industry: industry,
+      website: website,
+      annualrevenue: annualRevenue,
+      leadsource: leadSource,
+      leadstatus: leadStatus,
+      assigned_user_id: assignedTo || $.auth.data.userId,
+      fax: fax,
+      noofemployees: numberOfEmployees,
+      primary_twitter: twitterUsername,
+      record_currency_id: recordCurrency,
+      emailoptin: emailOptin,
+      smsoptin: smsOptin,
+      language: language,
+      source_campaign: sourceCampaign,
+      country: country,
+      lane: street,
+      pobox: poBox,
+      code: postalCode,
+      city: city,
+      state: state,
+      description: description,
+      imagename: leadImage,
+    };
+
+    const body = {
+      operation: 'create',
+      sessionName: $.auth.data.sessionName,
+      element: JSON.stringify(elementData),
+      elementType: 'Leads',
+    };
+
+    const response = await $.http.post('/webservice.php', body);
+
+    $.setActionItem({ raw: response.data });
+  },
+});
diff --git a/packages/backend/src/apps/vtiger-crm/actions/create-opportunity/fields.js b/packages/backend/src/apps/vtiger-crm/actions/create-opportunity/fields.js
new file mode 100644
index 00000000..557a62a6
--- /dev/null
+++ b/packages/backend/src/apps/vtiger-crm/actions/create-opportunity/fields.js
@@ -0,0 +1,244 @@
+export const fields = [
+  {
+    label: 'Deal Name',
+    key: 'dealName',
+    type: 'string',
+    required: true,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Amount',
+    key: 'amount',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Organization Name',
+    key: 'organizationName',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listOrganizations',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Contact Name',
+    key: 'contactName',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listContacts',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Expected Close Date',
+    key: 'expectedCloseDate',
+    type: 'string',
+    required: true,
+    description: 'Format: yyyy-mm-dd',
+    variables: true,
+  },
+  {
+    label: 'Pipeline',
+    key: 'pipeline',
+    type: 'dropdown',
+    required: true,
+    value: 'Standart',
+    description: '',
+    variables: true,
+    options: [{ label: 'Standart', value: 'Standart' }],
+  },
+  {
+    label: 'Sales Stage',
+    key: 'salesStage',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listOpportunityOptions',
+        },
+        {
+          name: 'parameters.salesStage',
+          value: 'sales_stage',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Assigned To',
+    key: 'assignedTo',
+    type: 'string',
+    required: false,
+    description: 'Default is the id of the account connected to Automatisch.',
+    variables: true,
+  },
+  {
+    label: 'Lead Source',
+    key: 'leadSource',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listOpportunityOptions',
+        },
+        {
+          name: 'parameters.leadSource',
+          value: 'leadsource',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Next Step',
+    key: 'nextStep',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Type',
+    key: 'type',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listOpportunityOptions',
+        },
+        {
+          name: 'parameters.type',
+          value: 'opportunity_type',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Probability',
+    key: 'probability',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Campaign Source',
+    key: 'campaignSource',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listCampaignSources',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Weighted Revenue',
+    key: 'weightedRevenue',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Adjusted Amount',
+    key: 'adjustedAmount',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Lost Reason',
+    key: 'lostReason',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listOpportunityOptions',
+        },
+        {
+          name: 'parameters.lostReason',
+          value: 'lost_reason',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Record Currency',
+    key: 'recordCurrency',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listRecordCurrencies',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Description',
+    key: 'description',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+];
diff --git a/packages/backend/src/apps/vtiger-crm/actions/create-opportunity/index.js b/packages/backend/src/apps/vtiger-crm/actions/create-opportunity/index.js
new file mode 100644
index 00000000..4a2e8571
--- /dev/null
+++ b/packages/backend/src/apps/vtiger-crm/actions/create-opportunity/index.js
@@ -0,0 +1,64 @@
+import defineAction from '../../../../helpers/define-action.js';
+import { fields } from './fields.js';
+
+export default defineAction({
+  name: 'Create opportunity',
+  key: 'createOpportunity',
+  description: 'Create a new opportunity.',
+  arguments: fields,
+
+  async run($) {
+    const {
+      dealName,
+      amount,
+      organizationName,
+      contactName,
+      expectedCloseDate,
+      pipeline,
+      salesStage,
+      assignedTo,
+      leadSource,
+      nextStep,
+      type,
+      probability,
+      campaignSource,
+      weightedRevenue,
+      adjustedAmount,
+      lostReason,
+      recordCurrency,
+      description,
+    } = $.step.parameters;
+
+    const elementData = {
+      potentialname: dealName,
+      amount,
+      related_to: organizationName,
+      contact_id: contactName,
+      closingdate: expectedCloseDate,
+      pipeline,
+      sales_stage: salesStage,
+      assigned_user_id: assignedTo || $.auth.data.userId,
+      leadsource: leadSource,
+      nextstep: nextStep,
+      opportunity_type: type,
+      probability: probability,
+      campaignid: campaignSource,
+      forecast_amount: weightedRevenue,
+      adjusted_amount: adjustedAmount,
+      lost_reason: lostReason,
+      record_currency_id: recordCurrency,
+      description,
+    };
+
+    const body = {
+      operation: 'create',
+      sessionName: $.auth.data.sessionName,
+      element: JSON.stringify(elementData),
+      elementType: 'Potentials',
+    };
+
+    const response = await $.http.post('/webservice.php', body);
+
+    $.setActionItem({ raw: response.data });
+  },
+});
diff --git a/packages/backend/src/apps/vtiger-crm/actions/create-todo/fields.js b/packages/backend/src/apps/vtiger-crm/actions/create-todo/fields.js
new file mode 100644
index 00000000..d386cc68
--- /dev/null
+++ b/packages/backend/src/apps/vtiger-crm/actions/create-todo/fields.js
@@ -0,0 +1,357 @@
+export const fields = [
+  {
+    label: 'Name',
+    key: 'name',
+    type: 'string',
+    required: true,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Assigned To',
+    key: 'assignedTo',
+    type: 'string',
+    required: false,
+    description: 'Default is the id of the account connected to Automatisch.',
+    variables: true,
+  },
+  {
+    label: 'Start Date & Time',
+    key: 'startDateAndTime',
+    type: 'string',
+    required: false,
+    description: 'Format: yyyy-mm-dd',
+    variables: true,
+  },
+  {
+    label: 'Due Date',
+    key: 'dueDate',
+    type: 'string',
+    required: false,
+    description: 'Format: yyyy-mm-dd',
+    variables: true,
+  },
+  {
+    label: 'Stage',
+    key: 'stage',
+    type: 'dropdown',
+    required: true,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listTodoOptions',
+        },
+        {
+          name: 'parameters.stage',
+          value: 'taskstatus',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Contact Name',
+    key: 'contactName',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listContacts',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Priority',
+    key: 'priority',
+    type: 'dropdown',
+    required: true,
+    description: '',
+    variables: true,
+    options: [
+      { label: 'High', value: 'High' },
+      { label: 'Medium', value: 'Medium' },
+      { label: 'Low', value: 'Low' },
+    ],
+  },
+  {
+    label: 'Send Notification',
+    key: 'sendNotification',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    options: [
+      { label: 'True', value: 'true' },
+      { label: 'False', value: 'false' },
+    ],
+  },
+  {
+    label: 'Location',
+    key: 'location',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Record Currency',
+    key: 'recordCurrency',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listRecordCurrencies',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Milestone',
+    key: 'milestone',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listMilestones',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Previous Task',
+    key: 'previousTask',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listTasks',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Parent Task',
+    key: 'parentTask',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listTasks',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Task Type',
+    key: 'taskType',
+    type: 'dropdown',
+    required: true,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listTodoOptions',
+        },
+        {
+          name: 'parameters.taskType',
+          value: 'tasktype',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Skipped Reason',
+    key: 'skippedReason',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listTodoOptions',
+        },
+        {
+          name: 'parameters.skippedReason',
+          value: 'skipped_reason',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Estimate',
+    key: 'estimate',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Related Task',
+    key: 'relatedTask',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listTasks',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Project Name',
+    key: 'projectName',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listProjects',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Organization Name',
+    key: 'organizationName',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listOrganizations',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Send Email Reminder Before',
+    key: 'sendEmailReminderBefore',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Description',
+    key: 'description',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'Is Billable',
+    key: 'isBillable',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    options: [
+      { label: 'True', value: '1' },
+      { label: 'False', value: '-1' },
+    ],
+  },
+  {
+    label: 'Service',
+    key: 'service',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listServices',
+        },
+      ],
+    },
+  },
+  {
+    label: 'Rate',
+    key: 'rate',
+    type: 'string',
+    required: false,
+    description: '',
+    variables: true,
+  },
+  {
+    label: 'SLA Name',
+    key: 'slaName',
+    type: 'dropdown',
+    required: false,
+    description: '',
+    variables: true,
+    source: {
+      type: 'query',
+      name: 'getDynamicData',
+      arguments: [
+        {
+          name: 'key',
+          value: 'listSlaNames',
+        },
+      ],
+    },
+  },
+];
diff --git a/packages/backend/src/apps/vtiger-crm/actions/create-todo/index.js b/packages/backend/src/apps/vtiger-crm/actions/create-todo/index.js
new file mode 100644
index 00000000..295d0c7f
--- /dev/null
+++ b/packages/backend/src/apps/vtiger-crm/actions/create-todo/index.js
@@ -0,0 +1,78 @@
+import defineAction from '../../../../helpers/define-action.js';
+import { fields } from './fields.js';
+
+export default defineAction({
+  name: 'Create todo',
+  key: 'createTodo',
+  description: 'Create a new todo.',
+  arguments: fields,
+
+  async run($) {
+    const {
+      name,
+      assignedTo,
+      startDateAndTime,
+      dueDate,
+      stage,
+      contactName,
+      priority,
+      sendNotification,
+      location,
+      recordCurrency,
+      milestone,
+      previousTask,
+      parentTask,
+      taskType,
+      skippedReason,
+      estimate,
+      relatedTask,
+      projectName,
+      organizationName,
+      sendEmailReminderBefore,
+      description,
+      isBillable,
+      service,
+      rate,
+      slaName,
+    } = $.step.parameters;
+
+    const elementData = {
+      subject: name,
+      assigned_user_id: assignedTo || $.auth.data.userId,
+      date_start: startDateAndTime,
+      due_date: dueDate,
+      taskstatus: stage,
+      contact_id: contactName,
+      taskpriority: priority,
+      sendnotification: sendNotification,
+      location: location,
+      record_currency_id: recordCurrency,
+      milestone: milestone,
+      dependent_on: previousTask,
+      parent_task: parentTask,
+      tasktype: taskType,
+      skipped_reason: skippedReason,
+      estimate: estimate,
+      related_task: relatedTask,
+      related_project: projectName,
+      account_id: organizationName,
+      reminder_time: sendEmailReminderBefore,
+      description: description,
+      is_billable: isBillable,
+      billing_service: service,
+      rate: rate,
+      slaid: slaName,
+    };
+
+    const body = {
+      operation: 'create',
+      sessionName: $.auth.data.sessionName,
+      element: JSON.stringify(elementData),
+      elementType: 'Calendar',
+    };
+
+    const response = await $.http.post('/webservice.php', body);
+
+    $.setActionItem({ raw: response.data });
+  },
+});
diff --git a/packages/backend/src/apps/vtiger-crm/actions/index.js b/packages/backend/src/apps/vtiger-crm/actions/index.js
new file mode 100644
index 00000000..a4cd130d
--- /dev/null
+++ b/packages/backend/src/apps/vtiger-crm/actions/index.js
@@ -0,0 +1,13 @@
+import createCase from './create-case/index.js';
+import createContact from './create-contact/index.js';
+import createLead from './create-lead/index.js';
+import createOpportunity from './create-opportunity/index.js';
+import createTodo from './create-todo/index.js';
+
+export default [
+  createCase,
+  createContact,
+  createLead,
+  createOpportunity,
+  createTodo,
+];
diff --git a/packages/backend/src/apps/vtiger-crm/dynamic-data/index.js b/packages/backend/src/apps/vtiger-crm/dynamic-data/index.js
new file mode 100644
index 00000000..c3ee6aca
--- /dev/null
+++ b/packages/backend/src/apps/vtiger-crm/dynamic-data/index.js
@@ -0,0 +1,39 @@
+import listAssets from './list-assets/index.js';
+import listCampaignSources from './list-campaign-sources/index.js';
+import listCaseOptions from './list-case-options/index.js';
+import listContactOptions from './list-contact-options/index.js';
+import listContacts from './list-contacts/index.js';
+import listGroups from './list-groups/index.js';
+import listLeadOptions from './list-lead-options/index.js';
+import listMilestones from './list-milestones/index.js';
+import listOpportunityOptions from './list-opportunity-options/index.js';
+import listOrganizations from './list-organizations/index.js';
+import listProducts from './list-products/index.js';
+import listProjects from './list-projects/index.js';
+import listRecordCurrencies from './list-record-currencies/index.js';
+import listServiceContracts from './list-service-contracts/index.js';
+import listServices from './list-services/index.js';
+import listSlaNames from './list-sla-names/index.js';
+import listTasks from './list-tasks/index.js';
+import listTodoOptions from './list-todo-options/index.js';
+
+export default [
+  listAssets,
+  listCampaignSources,
+  listCaseOptions,
+  listContactOptions,
+  listContacts,
+  listGroups,
+  listLeadOptions,
+  listMilestones,
+  listOpportunityOptions,
+  listOrganizations,
+  listProducts,
+  listProjects,
+  listRecordCurrencies,
+  listServiceContracts,
+  listServices,
+  listSlaNames,
+  listTasks,
+  listTodoOptions,
+];
diff --git a/packages/backend/src/apps/vtiger-crm/dynamic-data/list-assets/index.js b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-assets/index.js
new file mode 100644
index 00000000..3606a4f9
--- /dev/null
+++ b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-assets/index.js
@@ -0,0 +1,29 @@
+export default {
+  name: 'List assets',
+  key: 'listAssets',
+
+  async run($) {
+    const assets = {
+      data: [],
+    };
+
+    const params = {
+      operation: 'query',
+      sessionName: $.auth.data.sessionName,
+      query: 'SELECT * FROM Assets ORDER BY createdtime DESC;',
+    };
+
+    const { data } = await $.http.get('/webservice.php', { params });
+
+    if (data.result?.length) {
+      for (const asset of data.result) {
+        assets.data.push({
+          value: asset.id,
+          name: `${asset.assetname} (${asset.assetstatus})`,
+        });
+      }
+    }
+
+    return assets;
+  },
+};
diff --git a/packages/backend/src/apps/vtiger-crm/dynamic-data/list-campaign-sources/index.js b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-campaign-sources/index.js
new file mode 100644
index 00000000..e2551278
--- /dev/null
+++ b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-campaign-sources/index.js
@@ -0,0 +1,29 @@
+export default {
+  name: 'List campaign sources',
+  key: 'listCampaignSources',
+
+  async run($) {
+    const campaignSources = {
+      data: [],
+    };
+
+    const params = {
+      operation: 'query',
+      sessionName: $.auth.data.sessionName,
+      query: 'SELECT * FROM Campaigns ORDER BY createdtime DESC;',
+    };
+
+    const { data } = await $.http.get(`/webservice.php`, { params });
+
+    if (data.result?.length) {
+      for (const campaignSource of data.result) {
+        campaignSources.data.push({
+          value: campaignSource.id,
+          name: campaignSource.campaignname,
+        });
+      }
+    }
+
+    return campaignSources;
+  },
+};
diff --git a/packages/backend/src/apps/vtiger-crm/dynamic-data/list-case-options/index.js b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-case-options/index.js
new file mode 100644
index 00000000..9cc0163b
--- /dev/null
+++ b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-case-options/index.js
@@ -0,0 +1,58 @@
+export default {
+  name: 'List case options',
+  key: 'listCaseOptions',
+
+  async run($) {
+    const caseOptions = {
+      data: [],
+    };
+    const {
+      status,
+      priority,
+      contactName,
+      productName,
+      channel,
+      category,
+      subCategory,
+      resolutionType,
+      serviceType,
+      serviceLocation,
+    } = $.step.parameters;
+
+    const picklistFields = [
+      status,
+      priority,
+      contactName,
+      productName,
+      channel,
+      category,
+      subCategory,
+      resolutionType,
+      serviceType,
+      serviceLocation,
+    ];
+
+    const params = {
+      operation: 'describe',
+      sessionName: $.auth.data.sessionName,
+      elementType: 'Cases',
+    };
+
+    const { data } = await $.http.get(`/webservice.php`, { params });
+
+    if (data.result.fields?.length) {
+      for (const field of data.result.fields) {
+        if (picklistFields.includes(field.name)) {
+          field.type.picklistValues.map((item) =>
+            caseOptions.data.push({
+              value: item.value,
+              name: item.label,
+            })
+          );
+        }
+      }
+    }
+
+    return caseOptions;
+  },
+};
diff --git a/packages/backend/src/apps/vtiger-crm/dynamic-data/list-contact-options/index.js b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-contact-options/index.js
new file mode 100644
index 00000000..e27257d4
--- /dev/null
+++ b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-contact-options/index.js
@@ -0,0 +1,62 @@
+export default {
+  name: 'List contact options',
+  key: 'listContactOptions',
+
+  async run($) {
+    const leadOptions = {
+      data: [],
+    };
+    const {
+      leadSource,
+      lifecycleStage,
+      status,
+      title,
+      happinessRating,
+      emailOptin,
+      smsOptin,
+      language,
+      otherCountry,
+      mailingCountry,
+      mailingState,
+      otherState,
+    } = $.step.parameters;
+
+    const picklistFields = [
+      leadSource,
+      lifecycleStage,
+      status,
+      title,
+      happinessRating,
+      emailOptin,
+      smsOptin,
+      language,
+      otherCountry,
+      mailingCountry,
+      mailingState,
+      otherState,
+    ];
+
+    const params = {
+      operation: 'describe',
+      sessionName: $.auth.data.sessionName,
+      elementType: 'Contacts',
+    };
+
+    const { data } = await $.http.get(`/webservice.php`, { params });
+
+    if (data.result.fields?.length) {
+      for (const field of data.result.fields) {
+        if (picklistFields.includes(field.name)) {
+          field.type.picklistValues.map((item) =>
+            leadOptions.data.push({
+              value: item.value,
+              name: item.label,
+            })
+          );
+        }
+      }
+    }
+
+    return leadOptions;
+  },
+};
diff --git a/packages/backend/src/apps/vtiger-crm/dynamic-data/list-contacts/index.js b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-contacts/index.js
new file mode 100644
index 00000000..c2d8c6ff
--- /dev/null
+++ b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-contacts/index.js
@@ -0,0 +1,29 @@
+export default {
+  name: 'List contacts',
+  key: 'listContacts',
+
+  async run($) {
+    const contacts = {
+      data: [],
+    };
+
+    const params = {
+      operation: 'query',
+      sessionName: $.auth.data.sessionName,
+      query: 'SELECT * FROM Contacts ORDER BY createdtime DESC;',
+    };
+
+    const { data } = await $.http.get(`/webservice.php`, { params });
+
+    if (data.result?.length) {
+      for (const contact of data.result) {
+        contacts.data.push({
+          value: contact.id,
+          name: `${contact.firstname} ${contact.lastname}`,
+        });
+      }
+    }
+
+    return contacts;
+  },
+};
diff --git a/packages/backend/src/apps/vtiger-crm/dynamic-data/list-groups/index.js b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-groups/index.js
new file mode 100644
index 00000000..51112b04
--- /dev/null
+++ b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-groups/index.js
@@ -0,0 +1,29 @@
+export default {
+  name: 'List groups',
+  key: 'listGroups',
+
+  async run($) {
+    const groups = {
+      data: [],
+    };
+
+    const params = {
+      operation: 'query',
+      sessionName: $.auth.data.sessionName,
+      query: 'SELECT * FROM Groups;',
+    };
+
+    const { data } = await $.http.get('/webservice.php', { params });
+
+    if (data.result?.length) {
+      for (const group of data.result) {
+        groups.data.push({
+          value: group.id,
+          name: group.groupname,
+        });
+      }
+    }
+
+    return groups;
+  },
+};
diff --git a/packages/backend/src/apps/vtiger-crm/dynamic-data/list-lead-options/index.js b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-lead-options/index.js
new file mode 100644
index 00000000..bd7ab650
--- /dev/null
+++ b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-lead-options/index.js
@@ -0,0 +1,56 @@
+export default {
+  name: 'List lead options',
+  key: 'listLeadOptions',
+
+  async run($) {
+    const leadOptions = {
+      data: [],
+    };
+    const {
+      designation,
+      industry,
+      leadSource,
+      leadStatus,
+      emailOptin,
+      smsOptin,
+      language,
+      country,
+      state,
+    } = $.step.parameters;
+
+    const picklistFields = [
+      designation,
+      industry,
+      leadSource,
+      leadStatus,
+      emailOptin,
+      smsOptin,
+      language,
+      country,
+      state,
+    ];
+
+    const params = {
+      operation: 'describe',
+      sessionName: $.auth.data.sessionName,
+      elementType: 'Leads',
+    };
+
+    const { data } = await $.http.get(`/webservice.php`, { params });
+
+    if (data.result.fields?.length) {
+      for (const field of data.result.fields) {
+        if (picklistFields.includes(field.name)) {
+          field.type.picklistValues.map((item) =>
+            leadOptions.data.push({
+              value: item.value,
+              name: item.label,
+            })
+          );
+        }
+      }
+    }
+
+    return leadOptions;
+  },
+};
diff --git a/packages/backend/src/apps/vtiger-crm/dynamic-data/list-milestones/index.js b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-milestones/index.js
new file mode 100644
index 00000000..9bc7a50c
--- /dev/null
+++ b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-milestones/index.js
@@ -0,0 +1,29 @@
+export default {
+  name: 'List milestones',
+  key: 'listMilestones',
+
+  async run($) {
+    const milestones = {
+      data: [],
+    };
+
+    const params = {
+      operation: 'query',
+      sessionName: $.auth.data.sessionName,
+      query: 'SELECT * FROM ProjectMilestone ORDER BY createdtime DESC;',
+    };
+
+    const { data } = await $.http.get('/webservice.php', { params });
+
+    if (data.result?.length) {
+      for (const milestone of data.result) {
+        milestones.data.push({
+          value: milestone.id,
+          name: milestone.projectmilestonename,
+        });
+      }
+    }
+
+    return milestones;
+  },
+};
diff --git a/packages/backend/src/apps/vtiger-crm/dynamic-data/list-opportunity-options/index.js b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-opportunity-options/index.js
new file mode 100644
index 00000000..b86cd731
--- /dev/null
+++ b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-opportunity-options/index.js
@@ -0,0 +1,38 @@
+export default {
+  name: 'List opportunity options',
+  key: 'listOpportunityOptions',
+
+  async run($) {
+    const opportunityOptions = {
+      data: [],
+    };
+    const leadSource = $.step.parameters.leadSource;
+    const lostReason = $.step.parameters.lostReason;
+    const type = $.step.parameters.type;
+    const salesStage = $.step.parameters.salesStage;
+    const picklistFields = [leadSource, lostReason, type, salesStage];
+
+    const params = {
+      operation: 'describe',
+      sessionName: $.auth.data.sessionName,
+      elementType: 'Potentials',
+    };
+
+    const { data } = await $.http.get(`/webservice.php`, { params });
+
+    if (data.result.fields?.length) {
+      for (const field of data.result.fields) {
+        if (picklistFields.includes(field.name)) {
+          field.type.picklistValues.map((item) =>
+            opportunityOptions.data.push({
+              value: item.value,
+              name: item.label,
+            })
+          );
+        }
+      }
+    }
+
+    return opportunityOptions;
+  },
+};
diff --git a/packages/backend/src/apps/vtiger-crm/dynamic-data/list-organizations/index.js b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-organizations/index.js
new file mode 100644
index 00000000..77b60302
--- /dev/null
+++ b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-organizations/index.js
@@ -0,0 +1,29 @@
+export default {
+  name: 'List organizations',
+  key: 'listOrganizations',
+
+  async run($) {
+    const organizations = {
+      data: [],
+    };
+
+    const params = {
+      operation: 'query',
+      sessionName: $.auth.data.sessionName,
+      query: 'SELECT * FROM Accounts ORDER BY createdtime DESC;',
+    };
+
+    const { data } = await $.http.get(`/webservice.php`, { params });
+
+    if (data.result?.length) {
+      for (const organization of data.result) {
+        organizations.data.push({
+          value: organization.id,
+          name: organization.accountname,
+        });
+      }
+    }
+
+    return organizations;
+  },
+};
diff --git a/packages/backend/src/apps/vtiger-crm/dynamic-data/list-products/index.js b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-products/index.js
new file mode 100644
index 00000000..f4be10c4
--- /dev/null
+++ b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-products/index.js
@@ -0,0 +1,29 @@
+export default {
+  name: 'List products',
+  key: 'listProducts',
+
+  async run($) {
+    const products = {
+      data: [],
+    };
+
+    const params = {
+      operation: 'query',
+      sessionName: $.auth.data.sessionName,
+      query: 'SELECT * FROM Products ORDER BY createdtime DESC;',
+    };
+
+    const { data } = await $.http.get('/webservice.php', { params });
+
+    if (data.result?.length) {
+      for (const product of data.result) {
+        products.data.push({
+          value: product.id,
+          name: product.productname,
+        });
+      }
+    }
+
+    return products;
+  },
+};
diff --git a/packages/backend/src/apps/vtiger-crm/dynamic-data/list-projects/index.js b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-projects/index.js
new file mode 100644
index 00000000..ec12956b
--- /dev/null
+++ b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-projects/index.js
@@ -0,0 +1,29 @@
+export default {
+  name: 'List projects',
+  key: 'listProjects',
+
+  async run($) {
+    const projects = {
+      data: [],
+    };
+
+    const params = {
+      operation: 'query',
+      sessionName: $.auth.data.sessionName,
+      query: 'SELECT * FROM Project ORDER BY createdtime DESC;',
+    };
+
+    const { data } = await $.http.get('/webservice.php', { params });
+
+    if (data.result?.length) {
+      for (const project of data.result) {
+        projects.data.push({
+          value: project.id,
+          name: project.projectname,
+        });
+      }
+    }
+
+    return projects;
+  },
+};
diff --git a/packages/backend/src/apps/vtiger-crm/dynamic-data/list-record-currencies/index.js b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-record-currencies/index.js
new file mode 100644
index 00000000..b416a650
--- /dev/null
+++ b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-record-currencies/index.js
@@ -0,0 +1,29 @@
+export default {
+  name: 'List record currencies',
+  key: 'listRecordCurrencies',
+
+  async run($) {
+    const recordCurrencies = {
+      data: [],
+    };
+
+    const params = {
+      operation: 'query',
+      sessionName: $.auth.data.sessionName,
+      query: 'SELECT * FROM Currency;',
+    };
+
+    const { data } = await $.http.get(`/webservice.php`, { params });
+
+    if (data.result?.length) {
+      for (const recordCurrency of data.result) {
+        recordCurrencies.data.push({
+          value: recordCurrency.id,
+          name: recordCurrency.currency_code,
+        });
+      }
+    }
+
+    return recordCurrencies;
+  },
+};
diff --git a/packages/backend/src/apps/vtiger-crm/dynamic-data/list-service-contracts/index.js b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-service-contracts/index.js
new file mode 100644
index 00000000..d67e5d02
--- /dev/null
+++ b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-service-contracts/index.js
@@ -0,0 +1,29 @@
+export default {
+  name: 'List service contracts',
+  key: 'listServiceContracts',
+
+  async run($) {
+    const serviceContracts = {
+      data: [],
+    };
+
+    const params = {
+      operation: 'query',
+      sessionName: $.auth.data.sessionName,
+      query: 'SELECT * FROM ServiceContracts ORDER BY createdtime DESC;',
+    };
+
+    const { data } = await $.http.get('/webservice.php', { params });
+
+    if (data.result?.length) {
+      for (const serviceContract of data.result) {
+        serviceContracts.data.push({
+          value: serviceContract.id,
+          name: serviceContract.subject,
+        });
+      }
+    }
+
+    return serviceContracts;
+  },
+};
diff --git a/packages/backend/src/apps/vtiger-crm/dynamic-data/list-services/index.js b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-services/index.js
new file mode 100644
index 00000000..c08c4ae1
--- /dev/null
+++ b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-services/index.js
@@ -0,0 +1,29 @@
+export default {
+  name: 'List services',
+  key: 'listServices',
+
+  async run($) {
+    const services = {
+      data: [],
+    };
+
+    const params = {
+      operation: 'query',
+      sessionName: $.auth.data.sessionName,
+      query: 'SELECT * FROM Services ORDER BY createdtime DESC;',
+    };
+
+    const { data } = await $.http.get('/webservice.php', { params });
+
+    if (data.result?.length) {
+      for (const service of data.result) {
+        services.data.push({
+          value: service.id,
+          name: service.servicename,
+        });
+      }
+    }
+
+    return services;
+  },
+};
diff --git a/packages/backend/src/apps/vtiger-crm/dynamic-data/list-sla-names/index.js b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-sla-names/index.js
new file mode 100644
index 00000000..5026c828
--- /dev/null
+++ b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-sla-names/index.js
@@ -0,0 +1,29 @@
+export default {
+  name: 'List sla names',
+  key: 'listSlaNames',
+
+  async run($) {
+    const slaNames = {
+      data: [],
+    };
+
+    const params = {
+      operation: 'query',
+      sessionName: $.auth.data.sessionName,
+      query: 'SELECT * FROM SLA ORDER BY createdtime DESC;',
+    };
+
+    const { data } = await $.http.get(`/webservice.php`, { params });
+
+    if (data.result?.length) {
+      for (const slaName of data.result) {
+        slaNames.data.push({
+          value: slaName.id,
+          name: slaName.policy_name,
+        });
+      }
+    }
+
+    return slaNames;
+  },
+};
diff --git a/packages/backend/src/apps/vtiger-crm/dynamic-data/list-tasks/index.js b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-tasks/index.js
new file mode 100644
index 00000000..87c174f9
--- /dev/null
+++ b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-tasks/index.js
@@ -0,0 +1,29 @@
+export default {
+  name: 'List tasks',
+  key: 'listTasks',
+
+  async run($) {
+    const tasks = {
+      data: [],
+    };
+
+    const params = {
+      operation: 'query',
+      sessionName: $.auth.data.sessionName,
+      query: 'SELECT * FROM Calendar ORDER BY createdtime DESC;',
+    };
+
+    const { data } = await $.http.get('/webservice.php', { params });
+
+    if (data.result?.length) {
+      for (const task of data.result) {
+        tasks.data.push({
+          value: task.id,
+          name: task.subject,
+        });
+      }
+    }
+
+    return tasks;
+  },
+};
diff --git a/packages/backend/src/apps/vtiger-crm/dynamic-data/list-todo-options/index.js b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-todo-options/index.js
new file mode 100644
index 00000000..ca0d1f4c
--- /dev/null
+++ b/packages/backend/src/apps/vtiger-crm/dynamic-data/list-todo-options/index.js
@@ -0,0 +1,37 @@
+export default {
+  name: 'List todo options',
+  key: 'listTodoOptions',
+
+  async run($) {
+    const todoOptions = {
+      data: [],
+    };
+    const stage = $.step.parameters.stage;
+    const taskType = $.step.parameters.taskType;
+    const skippedReason = $.step.parameters.skippedReason;
+    const picklistFields = [stage, taskType, skippedReason];
+
+    const params = {
+      operation: 'describe',
+      sessionName: $.auth.data.sessionName,
+      elementType: 'Calendar',
+    };
+
+    const { data } = await $.http.get('/webservice.php', { params });
+
+    if (data.result.fields?.length) {
+      for (const field of data.result.fields) {
+        if (picklistFields.includes(field.name)) {
+          field.type.picklistValues.map((item) =>
+            todoOptions.data.push({
+              value: item.value,
+              name: item.label,
+            })
+          );
+        }
+      }
+    }
+
+    return todoOptions;
+  },
+};
diff --git a/packages/backend/src/apps/vtiger-crm/index.js b/packages/backend/src/apps/vtiger-crm/index.js
index f1f6fceb..9a706039 100644
--- a/packages/backend/src/apps/vtiger-crm/index.js
+++ b/packages/backend/src/apps/vtiger-crm/index.js
@@ -3,6 +3,8 @@ import addAuthHeader from './common/add-auth-header.js';
 import setBaseUrl from './common/set-base-url.js';
 import auth from './auth/index.js';
 import triggers from './triggers/index.js';
+import actions from './actions/index.js';
+import dynamicData from './dynamic-data/index.js';
 
 export default defineApp({
   name: 'Vtiger CRM',
@@ -16,4 +18,6 @@ export default defineApp({
   beforeRequest: [setBaseUrl, addAuthHeader],
   auth,
   triggers,
+  actions,
+  dynamicData,
 });
diff --git a/packages/docs/pages/.vitepress/config.js b/packages/docs/pages/.vitepress/config.js
index 1bbb537e..490bf6ee 100644
--- a/packages/docs/pages/.vitepress/config.js
+++ b/packages/docs/pages/.vitepress/config.js
@@ -454,6 +454,7 @@ export default defineConfig({
           collapsed: true,
           items: [
             { text: 'Triggers', link: '/apps/vtiger-crm/triggers' },
+            { text: 'Actions', link: '/apps/vtiger-crm/actions' },
             { text: 'Connection', link: '/apps/vtiger-crm/connection' },
           ],
         },
diff --git a/packages/docs/pages/apps/vtiger-crm/actions.md b/packages/docs/pages/apps/vtiger-crm/actions.md
new file mode 100644
index 00000000..b4985053
--- /dev/null
+++ b/packages/docs/pages/apps/vtiger-crm/actions.md
@@ -0,0 +1,20 @@
+---
+favicon: /favicons/vtiger-crm.svg
+items:
+  - name: Create case
+    desc: Create a new case.
+  - name: Create contact
+    desc: Create a new contact.
+  - name: Create opportunity
+    desc: Create a new opportunity.
+  - name: Create todo
+    desc: Create a new todo.
+  - name: Create lead
+    desc: Create a new lead.
+---
+
+<script setup>
+  import CustomListing from '../../components/CustomListing.vue'
+</script>
+
+<CustomListing />